Pool Training has started! Click here to learn more SIGN UP

Privacy Policy

We know privacy is important to you. It’s important to us, too. That’s why we will never give your personal information to anyone except as required by law. Period. End of story. This Privacy Policy explains how we use the information we collect from you. We’ve tried hard to avoid any legalese, preferring plain English instead. If you have any questions about our policy, please let us know. Mekanix is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  Mekanix may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 1, 2016.


  1. “We,” “us,” and “Mekanix” refer to our company, a limited liability company formed in the state of Texas.
  2. “Mekanix” refers to the services offered by our company.
  3. “Website” refers to www.buildium.com.
  4. “Visitor” refers to an individual who visits any of our Websites.

Types of Information We Collect

  1. Anonymous Information
    When you visit our Website, we store files called “cookies” on your computer. We use these cookies to identify when you return to our Website and to analyze aggregate information like the number of unique visitors to our Website. Google may also use these cookies to display interest-based ads across their Display Network on our behalf. You can opt out of these ads by visiting Google’s advertising opt out page. If you disable cookies on your browser, you can still visit our Website.
  2. Personal Information
    When you fill out our contact page or sing up for a class you give us Personal Information like your name, address, email, phone number, and billing information. You also reveal your IP address, browser, operating system, platform, and other similar information.
  3. Email Analytics
    When we send you an email, we may track when you open it and when you click on a link in the email. We do this to measure the effectiveness of our email campaigns.

Use of Your Personal Information

We use your Personal Information only as follows:

  1. To promote the use of Mekanix and other related services. For example, if you give us your contact information and do not sign up, we may send you an email asking whether you want to sign up. Additionally, we may send you an email or direct mail piece telling you about a related service from us or one of our partners.
  2. To bill and collect money for the use of our services. For example, we may send you an email asking you for a different payment method or otherwise to try to collect money owed. We use a third-party to process ACH and credit card payments. Our payment processor does not store, retain, or use your Personal Information for any other purpose.
  3. To communicate with you about your account.
  4. To provide customer support and obtain feedback.
  5. To support and improve our services.
  6. To transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation, or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.

Notification of Changes

We will email you when we make any changes to our Privacy Policy. If we expand on how we use your Personal Information for marketing purposes, you can opt out by emailing our customer care team.


If you have any questions about our Privacy Policy, please email or mail us at:

Privacy Department
PO Box 66429
Houston, TX 77266

What we collect

We may collect the following information: Name, contact information including email address, demographic information, or other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.